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About Us

At Elite Patio Direct, we believe that the best memories are made outdoors.  Our love for sharing outdoor cooking and outdoor living with others drives us - which is why we offer our customers the highest quality and most thoughtfully designed products on the market.

Our team is highly experienced in operating online stores, and everything that comes along with it.  We are here to provide you with a wonderful experience, elite products, and unbeatable customer service.

We have built meaningful relationships with all of the brands we carry so that we can pass along the best discounts, fast delivery, and best-in-industry warranty coverage on all of your purchases.  We are Authorized Dealers of all of the brands we carry, which means we can guarantee services and warranty coverage.

Our customer support team is based in the USA and is here to help you.  When you call us, your question isn't routed across the globe to offshore call centers.  Our support team is passionate about outdoor cooking and outdoor living and is here to help you with any inquiries you have for us.

Our network of warehouse locations means that you get your products as fast as possible.  In our post COVID world, logistics have gotten more complicated.  That's why we've created a warehouse network that can easily reach all of the continental USA - to get your products to you as timely as we can.

Want to Get In Touch?

No matter what your question is, we're here for you!  Reach out to us by filling out the form on our contact us page, or alternatively by phone or email.

Email:

team@elitepatiodirect.com

Our team typically responds to emails within 1 business day.

Phone:

(855) 660-0900

Our customer support team is available via phone between 8 AM and 6 PM Central Standard Time (CST).