In the unlikely event that the item you received from us has defects, the brands we carry at Elite Patio Direct offer a manufacturer's warranty to cover many of the issues that you might run into.
While we are happy to help point you in the right direction to file a warranty claim, please note that Elite Patio Direct does not directly underwrite or process warranty claims. Ultimately, it is your responsibility to file a claim with the manufacturer.
We've created this guide to help you know which steps to take in the event that make a warranty claim.
Brand Warranty Resources A-Z
AOG - register your AOG product with the product registration form here and contact RH Peterson for warranty inquiries here.
Alfresco - register your Alfresco product with the product registration form here and contact Alfresco for warranty inquiries here.
Arteflame - contact Arteflame about warranty inquiries here.
Artisan by Alfresco - register your Artisan product with the product registration form here and contact Alfresco for warranty inquiries here.
Blaze - register your Blaze product with the product registration form here and contact Blaze for warranty inquiries here.
Bluetti - register your Bluetti product with the product registration form here and follow the instructions on this page to file a warranty claim.
Bromic Heating - register and file a claim for your Bromic product on this page.
Cal Flame - register your product by filling out this form to initiate a warranty claim.
Chicago Brick Oven - contact Chicago Brick Oven directly by phone at 630-359-4793 or email info@chicagobrickoven.com.
Creekvine Designs - register and file a claim for your Creekvine Designs product on this page.
Fire Magic - register your Fire Magic product with the product registration form here and contact RH Peterson for warranty inquiries here.
Le Griddle - register your Le Griddle product with the registration form here and contact Le Griddle at contact@legriddle.com for warranty claims.
Ledge Lounger - follow the instructions on this page.
Lynx - register your Lynx product with the product registration form here and contact Lynx for warranty inquiries here.
Mont Alpi - warranty claims can be initiated through the form on this page or by calling 949-207-9595.
Ñuke BBQ - call (800) 236-0649 or email support@realfirebbq.com to initiate a warranty claim.
Open Air Cinema - initiate a warranty claim through the form on this page.
Perlick - fill out the form on this page to initiate a warranty claim.
Primo - follow the instructions and fill out the form on this page.
RADtec - send an email to info@radtec.net to initiate a warranty claim.
RCS - follow the instructions on this page to initiate a warranty claim.
Riverstone Industries - register your product here to initiate a warranty claim.
TEC - initiate a warranty claim by filling out this form and describing your issue.
The Outdoor Greatroom Company - follow the instructions on this page to initiate a warranty claim.
Weatherized TVs - register your product here to initiate a warranty claim.