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Napoleon Prestige 500 Gas Grill with Infrared Side & Rear Burners - P500RSIB

SKU P500RSIBPSS-3
Original price $1,499.00 - Original price $1,549.00
Original price
$1,499.00
$1,499.00 - $1,549.00
Current price $1,499.00
Authorized Dealer

Authorized Napoleon Dealer


30 Day Price Beat Guarantee - If you discover a lower price for the same Napoleon product within 30 days of your purchase, we'll beat it by 1%
Free Shipping - on orders over $199
In Stock - most orders leave warehouse in 2 business days
Questions? - Call (855) 550-3246

Fuel Type: Propane
Color: Stainless Steel

Napoleon Prestige 500 - P500RSIB Details

The Napoleon Prestige® 500 Gas Grill with Infrared Side and Rear Burners is the total grilling package; with a stunning stainless steel construction, this cart model has the capabilities of a full outdoor kitchen. With four main burners, an infrared rear and side burner, this grill can cook meals using eight unique cooking styles.

Grill for a crowd with a capacity for up to thirty hamburgers, and up to eight more on the side burner. You'll know it's a Napoleon with the Iconic WAVE™ cooking grids for those distinctive sear marks.

Not just durable on the outside; under the lid, is the same quality stainless steel used for the tube burners, dual-level sear plates and cooking grids. Seven stainless steel sear plates provide extra surface area for any drippings from your food to vaporize, avoiding flare-ups.

Never leave your barbecue on again as all the Prestige® series grills come with the SafetyGlow feature where the control knobs glow red when the burner is on. Enjoy evenly cooked restaurant

style meals with the rear infrared burner and rotisserie.

Key Features

  • The Prestige P500RSIB Gas Grill features 4 burners, 80,000 total BTU's, and 900 square inches of total grilling area
  • The 7.5 mm thick stainless steel cooking grids are virtually maintenance free and the unique wave shape provides even heating, prevents food from falling through, and produces exceptional sear marks
  • Large side shelves provide prep and staging space, while protecting the infrared sear station.
  • Ignite the Prestige Gas Barbecue Grill instantly with the battery free ignition. This failsafe ignition system lights burners immediately with a jet of flame
  • Get the perfect, steak house style, sear on steaks using the integrated sear station, infrared heat produces incredibly high temperatures
  • Use the sear station as a gas side burner as well for sauces, side dishes, and frying
  • Durable black porcelain enamel lid and doors with stainless steel side shelves and control panel stand up to any weather
  • This grill’s storage cabinet is spacious for all of your favorite BBQ accessories. Interior lights ensure you can find everything easily, while soft close doors prevent slamming and wear and tear on the cabinet doors
  • Dual level, stainless steel sear plates catch and vaporize any food drippings, protecting the stainless steel tube burners from damage and keeps your barbecue cleaner
  • The Prestige P500RSIB Barbecue features an infrared rear burner and comes with a heavy duty rotisserie kit for perfect spit roasted meals
  • The backlit control knobs are illuminated with blue LED lights, that change to red when gas is on making it easier and safer to grill after dark

SPECS

WARRANTY Lifetime (see details below)
FUEL TYPE Propane or Natural Gas
HEAT OUTPUT 80,000 BTU
MAIN COOKING AREA 28 x 17.75 in  |  31 burgers
TOTAL COOKING AREA 900 sq. in.
ROTISSERIE INCLUDED Yes
SIDE BURNER INCLUDED Yes
HEIGHT 50.25 in |  57 in with lid open
WIDTH 66.25 in |  53.75 in  with shelf/shelves down
DEPTH 26.50 in
PACKAGING HEIGHT 30.50 in
PACKAGING WIDTH 30 in
PACKAGING DEPTH 38.50 in
PACKAGING WEIGHT 207 lbs.

How long will it take to receive my order?

All orders are processed within 1 business day. If an item is in stock it usually ships within 1-3 days from the date of your order. From there, it usually takes 3-7 business days of transit time for a shipment to deliver. Delivery times can vary depending on the delivery address.

What is Elite Patio Direct's return policy?

Returns are accepted for 30 days after delivery. We do not charge restocking or processing fees, however the customer must pay for the return shipping costs and credit card processing fees. See our complete return policy here.

What is the warranty information?

Napoleon provides warranty coverage directly for their products. If you have questions or need help filing a warranty claim, reach out to us and we will be happy to assist.

Head over to our knowledge hub for answers to frequently questions about Napoleon products!

Shipping Information

All orders over $199 qualify for free curbside shipping to the contiguous United States. Contact us for a quote to ship to Alaska or Hawaii.

We ship smaller items via parcel (USPS, UPS, or FedEx). Larger and heavier items are shipped via LTL freight.

Shipping Transit Times:

Most items take 3-5 business days to deliver after they have left the warehouse. With that said, we do not have control over your shipment after it leaves the warehouse and shipping transit times are not guaranteed.

We strongly advise you not to schedule contractors until your order is fully delivered and all items inspected.

Freight Shipping:

If your item is too big and/or too heavy to fight in a normal postal carrier vehicle, your product will be shipped via a freight carrier. Learn more about how LTL freight deliveries work here.

Freight shipping is more complicated than a regular postal carrier delivery. Here are some important things to know about freight shipping:

  1. You must be physically present to accept delivery.
  2. The freight carrier will either call to schedule a delivery appointment or notify you before delivery.
  3. Freight shipments are dropped off at your curb.The driver is NOT expected to deliver your items to your front door, garage, back yard, etc. Additional fees may apply if you instruct the driver to move items inside or to the back yard.
  4. It's a good idea to have other people there to help you move the shipment.
  5. Extra charges may apply if redelivery needs to be arranged because nobody was at the delivery location or a shipment was refused. You must sign for the shipment upon acceptance.

Returns

Elite Patio Direct wants to ensure a fair shopping experience for all of our customers - please review our return policy carefully before purchasing.

If you are not satisfied with your purchase, your product might be eligible for a return.

Please note we can ONLY process returns for unused, unopened products that are still in the original manufacturer packaging with all manuals, accessories, packing slips, and packing materials.

Items must be unused, unassembled, and must be returned in the original packaging within 30 days of delivery. There are absolutely no exceptions.

Items that are NOT eligible for returns include the following:

- Used items, opened items, or items that have been removed from original packaging.

- Items that have been assembled or installed.

- Clearance, custom made, or made-to-order products.

- Items that are not returned within 30 days of receipt of delivery.

- Items that are noted "not returnable" in the item description.

- Items that you ship to us without receiving an a Return Approval.

If your item(s) are unused, unassembled, and still in original packaging and are not otherwise ineligible for a return, you can request a return by sending an email to us.

You will receive a return email from us either approving the return or requesting more information.

Please note the following terms and procedure for approved returns:

We do not charge restocking fees, however, you are responsible for shipping costs. This includes the shipping costs incurred by Elite Patio Direct to ship the items to you and the return shipping costs. Additionally, you are responsible for the credit card processing fees associated with the transaction.

Once your return is approved, we will send Return Approval with shipping labels and instructions on how to ship your return. After your return is received and inspected, we will issue your refund, less shipping costs and charges associated with the return.

Inspecting Your Delivery & Damaged Items

It is your responsibility to inspect products that are delivered to you to determine if your items have were damaged during transit.

You MUST notify us via email of damage or defects within 5 business days of accepting delivery.  There are NO EXCEPTIONS.

If you notify us of damage or defects within 5 business days of delivery:

- Email us at team@elitepatiodirect.com to report the damage.

- For product defects that are unrelated to shipping damage, you will need to file a warranty claim with the manufacturer to remedy any issues.  Instructions for filing a warranty claim can be found here.

- We will offer parts, a discount to keep the item as is, or allow a return/replacement.

- Your items cannot be used in any way to be eligible for replacement parts, a discount, or a return/full replacement.

If you don't notify us via email of damage or defects within 5 business days:

We will not offer any refunds, replacement parts, discounts, or exchanges under any circumstances.

After 5 business days, we are outside of our time window to file claims with the freight carrier or manufacturer. At that time, we can only sell you replacement parts for repair.